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Quality Assurance Manager Resume

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Charles Bloomberg

Charlotte, USA

charlesbloomberg@gmail.com

(621) 799-5548

in/cbloomberg

PROFESSIONAL SUMMARY

Quality Assurance Manager with over 10 years of experience in optimizing testing processes and improving product quality. Proven track record of leading successful QA teams and implementing effective strategies that enhance system reliability.

PROFESSIONAL Experience

Quality Assurance Manager | Company A

March 2018 — Present, Charlotte, USA

• Led a team of 20 QA professionals, resulting in a 30% increase in testing efficiency through strategic team management and mentorship.
• Implemented a risk-based testing framework that reduced defect escape rates by 40%, improving product reliability.
• Developed and executed comprehensive test plans and strategies, covering over 15 product releases annually, ensuring adherence to industry standards and regulations.
• Collaborated with developers and product managers to resolve critical bugs and system discrepancies, reducing the average fix time by 20%.
• Automated 70% of test cases using Selenium and JUnit, significantly decreasing manual testing workload and increasing test coverage.

Senior QA Analyst | Company B

January 2015 — February 2018, Raleigh, USA

• Spearheaded the creation and implementation of a test automation framework using TestNG, resulting in a 50% reduction in test execution time.
• Conducted over 200 performance and regression test cycles for network hardware products, ensuring high quality and reliability.
• Optimized the defect management process by integrating JIRA, improving tracking and resolution times by 25%.
• Analyzed test data and metrics to identify key areas of improvement in the QA processes, leading to enhanced productivity.

QA Tester | Company C

June 2012 — December 2014, Greensboro, USA

• Executed manual and automated tests for software applications, identifying critical bugs and enhancing product quality.
• Developed test scripts in Python for automated testing, improving testing efficiency by 15%.
• Collaborated with cross-functional teams to design and validate test scenarios, ensuring alignment with business requirements.

Junior QA Tester | Company D

January 2010 — May 2012, Winston-Salem, USA

• Assisted in testing activities for web-based applications, recording and monitoring defects using Bugzilla.
• Participated in developing test cases and test plans, which improved overall test accuracy by 10%.
• Conducted user acceptance testing sessions with clients to validate software functionality and usability.

Education

Bachelor of Science in Computer Science | North Carolina State University

May 2009

Expert-Level Skills

Test Automation, Selenium, JUnit, TestNG, JIRA, Defect Management, Risk-Based Testing, Manual Testing, Performance Testing, Regression Testing, Test Strategy Development, Leadership, Team Management, Problem-Solving, Collaboration

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