• Developed and launched over 50 learning modules annually, covering technical and soft skills, resulting in a 20% improvement in employee engagement and retention.
• Spearheaded the implementation of a new Learning Management System (LMS), improving training accessibility and tracking by 35%, and reducing time spent on administrative tasks by 15%.
• Managed a team of 8 trainers and instructional designers to deliver over 200 training sessions per year, achieving a 95% satisfaction rate among participants.
• Conducted needs assessments and analyzed performance data, identifying skill gaps and creating targeted development plans that boosted productivity by 18%.
• Collaborated with cross-functional teams to design and execute training programs that aligned with organizational goals, enhancing overall operational efficiency by 10%.

• Created and delivered over 40 employee training programs annually, focusing on customer service and operational efficiency, leading to a 15% increase in customer satisfaction scores.
• Implemented a blended learning approach, combining e-learning and instructor-led training, which resulted in a 25% improvement in learning retention rates.
• Tracked and analyzed training effectiveness using key performance indicators (KPIs), presenting quarterly reports to senior management to drive data-informed decisions.
• Enhanced onboarding processes by developing comprehensive training curriculums, reducing new employee ramp-up time by 30%.

• Designed and facilitated training workshops for over 500 employees across various departments, resulting in a 12% increase in overall company performance.
• Conducted needs assessments and developed customized training plans that addressed specific team requirements, increasing departmental productivity by 15%.
• Utilized advanced instructional design principles and tools, such as Articulate Storyline and Adobe Captivate, to create engaging e-learning content.