Sales Clerk Resume
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Charles Bloomberg
Seattle, USA
charlesbloomberg@gmail.com
(621) 799-5548
in/cbloomberg
PROFESSIONAL SUMMARY
Dedicated Sales Clerk with over 7 years of experience in retail sales and customer service. Proven track record of exceeding sales targets and enhancing customer satisfaction through exceptional service and strong product knowledge.
PROFESSIONAL Experience
Sales Clerk | Company A
March 2019 — Present, Seattle, USA
• Achieved 120% of monthly sales targets on average for the past 18 months through strategic upselling and cross-selling techniques.
• Provided excellent customer service to over 50 customers daily, resolving issues and answering product-related questions to ensure customer satisfaction.
• Tracked and managed inventory levels using SAP, reducing stock discrepancies by 15% and ensuring timely restocking of popular items.
• Trained and mentored 5 new employees, enhancing their product knowledge and sales skills, resulting in a 20% increase in team productivity.
• Implemented a customer feedback system, gathering insights from over 100 surveys to improve service quality and product offerings.
• Provided excellent customer service to over 50 customers daily, resolving issues and answering product-related questions to ensure customer satisfaction.
• Tracked and managed inventory levels using SAP, reducing stock discrepancies by 15% and ensuring timely restocking of popular items.
• Trained and mentored 5 new employees, enhancing their product knowledge and sales skills, resulting in a 20% increase in team productivity.
• Implemented a customer feedback system, gathering insights from over 100 surveys to improve service quality and product offerings.
Sales Associate | Company B
January 2015 — February 2019, Chicago, USA
• Increased sales by 25% through effective merchandising and promotional strategies, achieving the store’s sales goals consistently.
• Built strong relationships with customers, providing personalized shopping experiences and product recommendations.
• Conducted daily cash handling and POS transactions, maintaining a 99.9% accuracy rate over four years.
• Assisted in store layout redesign, optimizing product placement which led to a 10% increase in customer foot traffic.
• Built strong relationships with customers, providing personalized shopping experiences and product recommendations.
• Conducted daily cash handling and POS transactions, maintaining a 99.9% accuracy rate over four years.
• Assisted in store layout redesign, optimizing product placement which led to a 10% increase in customer foot traffic.
Retail Sales Associate | Company C
June 2013 — December 2014, Denver, USA
• Processed transactions and handled returns for an average of 60 customers daily, ensuring all policies and procedures were followed properly.
• Assisted in organizing store events and promotions, increasing sales during promotional periods by 15%.
• Maintained comprehensive knowledge of store merchandise, providing expert advice and product recommendations.
• Assisted in organizing store events and promotions, increasing sales during promotional periods by 15%.
• Maintained comprehensive knowledge of store merchandise, providing expert advice and product recommendations.
Customer Service Representative | Company D
August 2011 — May 2013, Austin, USA
• Managed up to 80 customer inquiries daily, ensuring timely resolutions and excellent service across all channels (in-person, phone, and email).
• Assisted in inventory management and measured stock levels, ensuring accuracy and reducing shrinkage by 10%.
• Consistently met weekly sales targets, contributing to overall team performance and store profitability.
• Assisted in inventory management and measured stock levels, ensuring accuracy and reducing shrinkage by 10%.
• Consistently met weekly sales targets, contributing to overall team performance and store profitability.
Education
Bachelor of Science in Business Administration | University of Washington
May 2011
Expert-Level Skills
Retail Sales, Customer Service, Inventory Management, POS Systems, SAP, Merchandising, Promotional Strategies, Cash Handling, Sales Targets, Product Knowledge, Team Mentorship, Problem Solving, Communication, Attention to Detail, Time Management
