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Beverage Manager Resume

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Charles Bloomberg

Nashville, USA

charlesbloomberg@gmail.com

(621) 799-5548

in/cbloomberg

PROFESSIONAL SUMMARY

Seasoned Beverage Manager with 10+ years of experience in upscale hospitality environments. Expert in inventory management, staff training, and mixology innovation to boost customer satisfaction and revenues.

PROFESSIONAL Experience

Beverage Manager | Company A

March 2020 — Present, New York, USA

• Optimized beverage inventory processes, reducing waste by 15% and saving $50,000 annually through efficient ordering and stock management.
• Designed and launched a new cocktail menu that increased bar revenue by 25%, incorporating seasonal ingredients and trends.
• Trained a team of 20 bartenders and servers, enhancing service quality and reducing customer complaints by 30%.
• Implemented a customer feedback program, analyzing data from 500+ customer reviews to continuously improve service and offerings.
• Spearheaded partnerships with local distilleries and breweries, increasing customer engagement and beverage sales by 20%.

Assistant Beverage Manager | Company B

January 2016 — February 2020, Orlando, USA

• Managed day-to-day bar operations, maintaining an average customer satisfaction score of 95% over 4 years.
• Led the rollout of a new inventory management system, reducing stock discrepancies by 40% and saving $20,000 annually.
• Created training programs for 15+ staff members, focusing on mixology, customer service, and compliance with health regulations.
• Directed monthly promotional events and seasonal specials, boosting monthly sales by an average of 10%.

Lead Bartender | Company C

May 2012 — December 2015, Austin, USA

• Developed signature cocktails that contributed to a 20% increase in repeat customers.
• Managed inventory and placed orders, maintaining stock levels and reducing wastage by 10%.
• Trained new bartenders on drink preparation and customer service, improving overall service quality.

Bartender | Company D

June 2010 — April 2012, Denver, USA

• Provided exceptional service to an average of 200 customers per night, earning top ratings for guest satisfaction.
• Assisted in the development of a streamlined workflow, reducing wait times by 15%.
• Maintained cleanliness and organization of the bar, ensuring compliance with health regulations.

Education

Bachelor of Arts in Hospitality Management | University of Nevada, Las Vegas

May 2009

Expert-Level Skills

Beverage Inventory Management, Mixology, Staff Training, Customer Service, Menu Design, POS Systems, Vendor Relations, Event Planning, Cost Control, Health and Safety Compliance, Leadership, Problem-Solving, Communication

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Career Contributor

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Avg. User Review

8.23/10

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