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Banquet Manager Resume

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Charles Bloomberg

San Francisco, USA

charlesbloomberg@gmail.com

(621) 799-5548

in/cbloomberg

PROFESSIONAL SUMMARY

Experienced Banquet Manager with over 15 years of expertise in managing large-scale events, improving operational efficiency, and enhancing guest satisfaction.

PROFESSIONAL Experience

Banquet Manager | Company A

January 2018 — Present, San Francisco, USA

• Managed over 500 events annually, ranging from corporate meetings to weddings, ensuring client satisfaction and operational excellence.
• Led a team of 30+ banquet staff, developing training programs that increased staff efficiency by 25%.
• Implemented a new inventory management system, reducing food and beverage waste by 15% using Lean practices.
• Collaborated with the events and sales team to increase booking conversion rates by 20% through improved client consultations and customized packages.
• Directed on-site setup and teardown processes, ensuring all events were executed on time and within budget.

Assistant Banquet Manager | Company B

July 2012 — December 2017, New York, USA

• Assisted in the management of over 300 events annually, supporting the Banquet Manager in all operational aspects.
• Coordinated logistics for events, including AV setup, seating arrangements, and menu selection, leading to a 98% client satisfaction rate.
• Increased banquet revenue by 15% over two years by designing and implementing promotional events.
• Ensured compliance with health and safety regulations, receiving a 100% compliance score during all annual health inspections.

Banquet Captain | Company C

June 2008 — June 2012, Chicago, USA

• Directed event operations for 150+ events annually, ranging from intimate gatherings to large corporate events.
• Developed standardized operating procedures that reduced setup time by 20%, enhancing overall event efficiency.
• Managed vendor relationships, negotiating contracts to achieve a 10% reduction in operational costs while maintaining quality service.

Banquet Server | Company D

March 2004 — May 2008, Miami, USA

• Supported the service of food and beverages at over 100 events per year, ensuring timely and accurate service.
• Assisted in the setup and breakdown of event spaces, maintaining a high standard of cleanliness and organization.
• Improved customer service ratings by 15% through proactive problem resolution and attention to detail.

Education

Bachelor's in Hospitality Management | University of Nevada, Las Vegas

Graduated May 2004

Expert-Level Skills

Event Management, Team Leadership, Client Relations, Inventory Management, Vendor Negotiation, Logistics Coordination, Health and Safety Compliance, Customer Service, Training and Development, Budget Management, Time Management, Problem Solving, Strong Communication Skills

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